Thank you for choosing BBQ Pontoon! Your health and health of our staff is our top priority, and we have put special measures in place to keep all guests safe both during and after your cruise.
Stringent Cleaning — We’ve increased the frequency of disinfecting surfaces and high traffic areas between each tour, and hand sanitizer will be available to all of our guests. All technical gear will be sanitized after each use.
Physical Distancing — Guests will stay at a safe 6-foot distance during all points of the tour. We also ensure that all staff members will be wearing the necessary PPE when physical distancing can’t be maintained. We encourage clients to bring their own PPE. For a more “touchless” check-in process we encourage our guests to bring their own ink pen.
Small Groups — We’ve decreased the size of our groups to a maximum of 4 adults and 2 children under the age of 17 (for a total of 6 individuals) in accordance with guidelines set forth by the governor of Illinois. This means you must NOT have more than four (4) adults per boat. No exceptions. This is non-negotiable.
New Cancellation Policy — During the Covid-19 pandemic our refund policy will be flexible to meet the needs of our guests. We encourage our guests to rebook or maintain a credit with us for a future booking. Please contact our office by email or phone to select one of these options or to discuss an alternative. We will be happy to help you.